Contact & FAQ

Inclusions:

• Daily housekeeping service
• Evening housekeeping turndown service
• Two bottles of water
• On-site parking
• Printing boarding passes
• Concierge services
• Complimentary access to the Watauga Community Recreation Center, Boone
• Robbins Pool 1-day access (Seasonal)

Management reserves all rights. Inclusions may change.

Convenience Fee: We impose a convenience fee of 0.5% on the amount of all card transactions. 

Yes, an a-la-carte brunch is available every day at the Hearth restaurant located near the lobby.

Check-in is at 3 pm, and checkout is at 11 am.

You must be at least 21 years of age to book a room.

No, Hotel Embers is a non-smoking property. E-cigs, vapors, hookahs, marijuana, etc. fall under our non-smoking policy. Smoking on the property or the guestrooms, including the balconies, will result in a $250 cleaning fee charged to your account. 

$20 nightly plus tax ($22.50) which includes two bottled waters in the room, guest
Wi-Fi access, parking, as well as welcome amenities like fresh hot cookies at arrival,
and in-room coffee and tea.
 

Upon check-in at The Embers, the Front Desk team authorizes guests' cards for a
$100 incidental hold which is released upon check-out. This hold typically releases
after 7-10 business days, or longer depending on the guests' financial institution.
 

At this time, we only allow service animals.
 

We do not charge for parking, as this is included in our nightly facility fee. Oversized
parking is not available at our property. We offer Electric Vehicle parking at our
property for two.
 

The Embers is committed to providing ALL guests with a smoke-free guestroom.
Smoking tobacco, pipes, vapes, and e-cigarettes are strictly prohibited in all rooms.
State law prohibits the use of marijuana on property.
 

Yes, our rooms are all equipped with refrigerators